Returns & Exchanges

At Advanced Clinicals, we stand behind our science-based formulas and want you to be completely satisfied with your skincare journey. If a product doesn't meet your expectations, you may return it within 30 days of purchase for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer care team via email with your order number and the specific items you wish to return to receive a Return Authorization number.

  • 2.
    Prepare the Package

    Securely pack the products in their original packaging, ensuring that the items are well-protected to prevent damage during transit.

  • 3.
    Ship to Facility

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Refund

    Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.