Returns & Exchanges
At Advanced Clinicals, we stand behind our science-based formulas and want you to be completely satisfied with your skincare journey. If a product doesn't meet your expectations, you may return it within 30 days of purchase for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer care team via email with your order number and the specific items you wish to return to receive a Return Authorization number.
- 2.Prepare the Package
Securely pack the products in their original packaging, ensuring that the items are well-protected to prevent damage during transit.
- 3.Ship to Facility
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
