Frequently Asked Questions

Everything you need to know about our science-backed skincare and body care.

Are Advanced Clinicals products cruelty-free?

Yes, we are proud to be a cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we ask others to do so on our behalf.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the contiguous United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

Can I use multiple serums in my daily routine?

Absolutely. We recommend layering from thinnest to thickest consistency. Always start with a clean face and finish with a moisturizer to seal in the active ingredients.

What is your return policy?

If you are not completely satisfied with your purchase, you can return the item within 30 days of receipt for a full refund or exchange. Please ensure the product is in its original packaging.

Where are your products manufactured?

All Advanced Clinicals products are developed and manufactured in our state-of-the-art facility in Chicago, Illinois, ensuring the highest quality control standards.

Are your products safe for sensitive skin?

While our products are formulated to be effective for all skin types, we always recommend performing a patch test on a small area of skin before full application, especially if you have known sensitivities.